whenever i clicked on a large video file in explorer (running xp sp2 on inspiron 6000), explorer would crash. i found a tip online to run "regsvr32 /u shmedia.dll" and that fixed the problem completely. however, this fix created a new problem - - now all the info that used to be under "Audio" or "video" is gone! any fix? "date modified" is still there, but i like to sort my video folders by artist, and now it does me no good. by the way, when i now click on an avi's properties, summary tab, and go to advanced, all the needed info is missing from there too. from doing a search, i see that the way to undo the original fix is to run "regsvr32 shmedia.dll", but then i think i will have errors with large avi's. so, any other fix?
Thanks for you response but i don't have nero's scout :mellow: yeah, i really don't know why this just started now before it was all fine..
I have thought about that and tried it, it did bring back the infornation but then my starting problem began to occur angain and crashes my windows.