well im having trouble because i have norton an-ti virus 06, it says it needs a renewal but i have the pack i bought from bestbuy? its says something about upgrading to 07. i had 07 link download only for the customers of it. and it wass FULL version. please someone help because i cant use Microsoft word w/o a anti-virus system. yes my pc is protective <_<
So your saying you have 2006, it expired, so they gave you a link to 2007, but you cant use it because your expired? Well, seeing as norton basically ruins the system anyway, uninstall it and go with something like kaspersky, nod32, BitDefender, http://tech.cybernetnews.com/2006/09/04/an...t-antivirus-is/ http://anti-virus-software-review.toptenreviews.com/ http://antivirus.about.com/cs/beforeyoubuy/tp/aatpavwin.htm Notice one thing, Norton is either not there, or does poorly. 1. Kaspersky version 6.0.0.303 - 99.62% 2. Active Virus Shield by AOL version 6.0.0.299 - 99.62% 3. F-Secure 2006 version 6.12.90 - 96.86% 4. BitDefender ----- version 9 - 96.63% 5. CyberScrub version 1.0 - 95.98% 6. eScan version 8.0.671.1 - 95.82% 7. BitDefender freeware version 8.0.202 - 95.57% 8. BullGuard version 6.1 - 95.57% 9. AntiVir Premium version 7.01.01.02 - 95.45% 10. Nod32 version 2.51.30 - 95.14% 11. AntiVir Classic version 7.01.01.02 - 94.26% 12. ViruScape 2006 version 1.02.0935.0137 - 93.87% 13. McAfee version 10.0.27 - 93.03% 14. McAfee Enterprise version 8.0.0 - 91.76% 15. F-Prot version 6.0.4.3 beta - 87.88% 16. Avast ----- version 4.7.871 - 87.46% 17. Avast freeware version 4.7.871 - 87.46% 18. Dr. Web version 4.33.2 - 86.03% 19. Norman version 5.90.23 - 85.65% 20. F-Prot version 3.16f - 85.14% 21. ArcaVir 2006 - 83.44% 22. Norton ----- 2006 - 83.18% 23. AVG ----- version 7.1.405 - 82.82% 24. AVG freeware version 7.1.405 - 82.82% 25. Panda 2007 version 2.00.01 - 82.23% 26. Virus Chaser version 5.0a - 81.47% 27. PC-Cillin 2006 version 14.10.1051 - 80.90% 28. VBA32 version 3.11.0 - 79.12% 29. ViRobot Expert version 4.0 - 76.22% 30. UNA version 1.83 - 75.44% EDIT: IF You insist on using Norton do the following Uninstall, get TuneUp Utilities 2007 trial (others can reccomend others but...) use its registry cleaner, and remove any and all invalid entries. Then reinstall use the same key. My assumtion is Norton has a registry key that is staying there to say that you've already installed it and it has your subscription data.
There's nothing wrong with Norton Anti-Virus, admittedly it's not the best, but their Systemworks utilities are very good. It's not actually madatory for you to upgrade to the new version every year, but they overstress the need to upgrade, so that less observant computer users won't realise that all they have to do is to renew their subscription. Anyway, now that you have, the best thing to do is to contact Symantec and tell them what happened. They should have a record of your transaction on their database and will be able reactivate your subscription.