Creative's customer support sucks Don't expect much if your Vision M breaks, although it shouldn't edit: Best Buy is having an amazing deal on them, i'm kinda pissed because I just ordered a Refurbished Ipod Video to replace my microphoto because of the cheap price. ($170) Then a day after I order it I check Best Buy.com and they have the Vision M new for 200, so I was kinda pissed. Make sure you go to the store to buy it though, it is backordered on their website.
Creative will give you a solid product with good quality, no doubt about that. The only main reasons I bought an iPod over the ZVM was size and ergonomics. Creative transfer software has never been that great though (from all the way back when I got my first creative about 6 years ago up to now).
I have a 'Creative Zen V +' and thats really good. I'm sure the player you speak of will be cool too. I like Creative.