well seeing as not much people go to the computers section i need some help cuz i just got a trojan and norton sucks heres the story: i got a trojan and the norton window pops up but it cannot access it, delted, or quarnatane it.also i BOUGHT the copy of norton so it should be better. heres a screen of my problem so im trying to back all my stuff up but wow im surprised norton couldnt kill it.....im looking for a solution to this cuz its happended to me b4 and i restored my coomputer already......SOMEONE PLZ HELP PAYING 50-100 CREDS FOR HELP ps:name some VERY good virus and spyware programs
when u turn on ur comp and u see the loading screen with the windows logo tap F8 a few times and ull be brought to another screen and u click safe mode (that is if u have windows) and its so u dont damage ur computer then look in the folder that trojan is in and delete it
nope it says its being run on something so i cant....i think its part of my system stuff cuz its in system32 folder anyone know any progs to get this trojan out?
heres what i will do if its doin bad harm go to start > programs and look for system retore check every folder (note may or may not be in the start menu rember people have different computers.) any way click on system retore and u will see a retore ur computer to and it will give dates retore it to the day before u got the virus and click ok simple as pie
Here dude, check this out. Download the tool, read the instructions, there you go. http://securityresponse.symantec.com/avcen...moval.tool.html
ok Im going to give you the same advice that i give anyone. download hijackthis and post a logfile at www.castlecops.com I guarentee they will solve it.
get AD AWARE - I'll give u a link in a sec -AD AWARE SE EDITION: http://www.download.com/Ad-Aware-SE-Person...ubj=dl&tag=top5 ^^Gotta be one of the best FreeWares around. Also get Virus Protector/ deleter thing. -AVG FREE EDITION http://free.grisoft.com/freeweb.php
OK here is what you do. Click start > Run > type "msconfig" Go into the startup tab and look for any strange programs, if there is anything strange in there untick it. If you cannot find anything strang look for the name of the trojan in the list and untick it. If that fails here is what you do. Boot up in safe mode. Restart your computer, continously press F8 until a screen comes up asking to boot in safe mode. Once this is done run this program, http://www.snapfiles.com/download/dlcopylock.html, browse to the virus on your computer C:/system32/*trojanname* then click ok and delete. this will remove it and no more trojan hope this helped.
swizz, that is for adware not for trojans. I doubt they will have it will find it. Do what breakdown05 said or what i said, that should delete it for sure.