My friend brought me a Dell Inspiron 1501, she cant get it to connect to her wireless router. I go and check it out and its not recognizing the wireless card. I went into device manager, and it was not there, I scanned for new hardware, it was not there, I went into bios and it was enabled, I went to the dell website and downloaded and installed the drivers for the wireless card and I got nothing. It's not appearing in the device manager. Someone help me before I go crazy.
could just be a faulty card. same thing happened to my aunt (it was an hp) i just talked to their customer support and they shipped me a new card.
I heard this issue before, this is a motherboard issue that can be happening on some notebook. Replace with a new card cant solve this problem. It's better to contact service support for the next step.
Ever considered it may be on the routers side? Check that broadcasting is turned on, Mac Filtering is turned off (or if you want it on, manually add the PCs mac address) etc et al. Also, check there isn't a manual switch on the wireless card. I've seen ones with them in the past.
It cannot be router side, yet. It's not recognized as a device in windows, not even an unknown device, its simply not there. It's like its physically disconnected. And I thought it was the on off switch, which happens to be a fn on the laptop, but when I press fn (wireless key) nothing happens, maybe thats the problem. Its enabled for both wireless and wireless key on off fn in bios so I'm still baffled. Does anyone got a dell tech number? Its out of warranty and I want to see if I can get any help without paying.
This happened to my ASUS shortly after I bought it. I accidentally deleted something and my fn key wasn't working. I installed drivers from their site and nothing. I called them and they told me I had to reinstall the driver using my driver cd. Issue fixed right afterwords.
