Invision Power Loss

Discussion in 'General Discussion' started by Valiturus Cross, Jun 27, 2006.

  1. Valiturus Cross

    Valiturus Cross Well-Known Member

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    I was checking out the Invision Power site and thinking of puchasing IPB, when I noticed that the "Buy Now" page was insecure. Considering how many sites use IPB, I thought this was a major problem, so I contacted customer relations, stating that their site was insecure. This is what I received:

    "The pages are https:// pages and they are therefore very secure."

    I replied, "Just because a page is https:// doesn't mean it is secure." And I even sent them this image to prove it:
    [​IMG]. They replied:

    "I am afraid that we are unable to receive attachments via our ticket
    center. I can assure you that all payments are made through the same site using https:// and that all payments are extremely secure. If you
    prefer you can contact out office and pay over the telephone:

    Toll Free within US: 1-800-901-5491
    Outside US: +1 434-316-7201 "

    -----

    "As Debbie mentioned, our site is secure. We have never had any issues
    with credit card payments. You are welcome to call our offices on
    Tuesday morning to make your payment over the phone if that would make you more comfortable. If you have any further questions or concerns, please do not hesitate to let us know. Have a great day!"

    I am really ticked. On the Invision Power homepage, it states:
    "With a focus on developing both high quality products and first-class service, we are able to meet the needs of any size business."
    Suuuuuuure. I'm not saying that Invision Power is bad, just the opposite. I believe IPB is very well composed. I'm just saying the support is kinda tacky. What do you think?
     
  2. Boxiom

    Boxiom Well-Known Member

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    Sound like a bunch of ass holes to me :/
     
  3. (terror)

    (terror) dark

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    That would be considered first class service.

    First off all they answered your question.
    Secondly they helped you.
    Thirdly they gave a working solution.

    That's their job, and they did it well and correctly.
     
  4. Clam

    Clam Member

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    maybe you should've given more details as to why it was insecure instead of just saying "it's insecure"
     
  5. Valiturus Cross

    Valiturus Cross Well-Known Member

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    I kinda did.
     
  6. [.BC.] .Sacrifice

    [.BC.] .Sacrifice Banned from GR

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    word ^^^
     
  7. Equivalent Exchange

    Equivalent Exchange Well-Known Member

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    What browser are you using, IE7?

    Because i decided to use IE7 to go take a run over to invisionpowers site. Apparently, according to IE7, the CSS document was insecure. If thats any representation of how IE determines whats secure and what isnt, its no wonder it cant even realize an https is secure.

    http://img.photobucket.com/albums/v341/hoo...isionisfine.png

     
  8. Iced

    Iced Well-Known Member

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    Its seucure for me.
     
  9. Aim Sniff

    Aim Sniff Well-Known Member

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    I had no problems. You just have to deal with it until someone acutally attacks them then'll they'll fix it.
     
  10. Valiturus Cross

    Valiturus Cross Well-Known Member

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    Some people said that it's insecure because they use images from an insecure part of the site, but the actual page is secure, I guess.
     

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